Kundisyon

Terms of Service

Date of Last Update: 07 MARCH 2025

Getverify LDA (“Getcontact”, “our,” “we,” or “us”) provides a communication channel driven by the power of mobile identity and verification services. As Getcontact we offer real-time chat for sending text messages and media, video calling, VoIP calling, telco, second number, and integrated caller ID service for the active blocking of spam and unwanted calls with the ability to integrate your social media profile, call
inquiry, second line identification and search contacts within our directory as well as channel service that allows the Getcontact users to share text, audio recordings, photos, videos and locations to Getcontact users who join the channel. 

Additionaly you may use digital SIM services that allow the activation of a mobile data plan from a network provider without having to use a physical SIM card.

You can find the scope of the Getcontact Telco Services (“Telco Services”) in the Getcontact Service Specific Terms-Telco .

This Terms of Services is prepared in English. This Terms of Services and all of its provisions may be translated into any language other than English, provided that the English text prevails in the event of any execution, interpretation, controversy or judgment.

We will have an who searched your number section within our Services. Where we have made settings available, we will honor the choices you make about who search your number. Subject to your settings, your information can be fully visible or anonimized when you search a number. You can anonimize (private mode as anonymous user) your search. If you have a Premium subscription, you can clearly see who has searched for your number, and viewed your profile. If the person searching for you has a public profile, their identity will see who it is, be displayed. If they are anonymous, they will see it appear under an anonymous name. Your data control is your responsibility, and no liability can be attributed to Getcontact.

Our services include an SMS spam protection feature that filters SMS and MMS messages from unknown senders who are not in your device’s contacts. Messages identified as spam are categorized as either spam, transactional, or promotional and automatically moved to a designated spam folder. By enabling this feature and granting us permission, you agree to allow us to filter and categorize incoming SMS messages. By enabling this feature, you also consent to Getcontact accessing and filtering SMS and MMS messages from senders who are not in your device’s contacts.

This Terms of Service (“Terms”) (also called "your agreement with us") means the legally binding agreement between you and us which consists of: (i) these Terms of Service, (ii) General Terms , (iii) Privacy Policy , and, (iv) Getcontact Community Regulations , (v) Service Specific Terms – Telco , (vi) Service Specific Terms – AI Chatbot , (vii), Getcontact Second Phone Number Service Agreement .

Please read our Terms of Service so you can clearly understand how we operate and what conduct we expect from you when using our service. You agree to our Terms of Service by installing, accessing, or using the Getcontact mobile application, features, softwareor website (together, “Services”). You can choose not to enjoy the Services if you do not want these Terms to apply. 

Any material uploaded to Getcontact by any user of Getcontact (“User” or “Getcontact User”) including any photos, videos, audio (for example music and other sounds), livestream material, data, text (such as comments and hashtags), metadata, images, interactive features, emojis, GIFs, memes, and any other material whatsoever (“Content”) can be share through Getcontact by Getcontact User.

Our Services do not provide access to emergency service providers. Make sure you can contact emergency service providers through a mobile, fixed-line telephone, or other service.

Some features of our Services may be subject to additional terms and conditions, which you should read and consent before making use of those features.  Our Services may allow you to access, use, or interact with third-party websites, apps, content, and other products and services. When you use third-party services, their terms and privacy policies govern your use of those services. 

On the condition that you comply with all your obligations under these Terms, including, but not limited to, behaviors outlined Getcontact Community Regulations below, we grant you a limited, revocable, nonexclusive, nonassignable, nonsublicenseable license and right to utilise Getcontact Services, through a mobile device or application.

Any other use contrary to our purpose is strictly prohibited and a violation of the Terms. We reserve all rights not expressly granted in the Terms, including, without limitation, title, ownership, intellectual property rights, and all other rights and interest in our Services, and all related items.

The Verified Business Profile Agreement encompasses the guidelines for Getcontact users seeking to acquire a Verified Business Profile. It enhances the visibility and credibility of businesses on the platform by awarding a Business Verification Profile. The Business Verification Profile service also enables access to features like promotional tools and profile customization, with compliance to specific terms and conditions. For comprehensive information, please refer to the Verified Business Profile Agreement.

Termination

The right to use our Services granted to you remains valid until terminated by either party or by mutual agreement. You may terminate the Terms which includes your right to use at any time by removing the Getcontact mobile application from your devices. This right to use  will terminate upon conditions set forth elsewhere within the Terms or if you fail to comply with any of the Terms. In such event, no notice shall be required by Getcontact to effect such termination.

Premium Services

Our Getcontact mobile application is offered to you free of charge. However, we may offer in the future access to various features, functionality, and services which are in addition to the features and functionality available with a free account (“Premium Service(s)”). Getcontact may charge fees for such Premium Services either directly, via our third-party payment providers or through an App store such as, but not limited to, the Apple App Store or Google App store. Please find further information related to our Premium Services in our Purchase Policy and Privacy Policy and Clarification Statement Regarding the Processing of Personal Data (“Privacy Policy”) .

By purchasing Premium Services, you agree to pay the applicable fees (including but not limited to periodic fees for Premium Services) as they become due plus all related taxes. You may cancel your Premium Services account by unsubscribing from the Service before your renewal date. Your cancellation will end billing for the period after the cancellation. After your notice of cancellation of Premium Services, you may use Premium Services until the beginning of the next renewal period. All fees and charges are non-refundable and there are no refunds or credits for partially used periods.

Eligibility

To be eligible to use the Services, you must meet the following criteria and represent and warrant that you:

• are 18 years of age or older, have full rights and capacity to act;
• are not currently residing in a prohibited territory restricted from the Services; In the event that legal or regulatory restrictions in your region and/or location prevent Getcontact from providing its services, Getcontact shall not be held liable.
• have full power and authority to enter into our Terms;
• did not/will not violate any rights of Getcontact including intellectual property rights such as copyright or trademark rights; and
• agree to provide all equipment, software, and internet access necessary to use the Services.

Privacy

You acknowledge that you have read and accepted our Privacy Policy. Our most recent updated Privacy Policy can be found here.

Getcontact Code of Conduct

Any fraudulent, abusive, or otherwise illegal activity, or violation of our Code of Conduct is grounds for suspension and/or termination at Getcontact’s sole discretion, and you may be reported to appropriate authorities if deemed necessary. If you encounter such a situation, you can contact us at support@getcontact.com. By using the Services, you accept to comply and bound with Getcontact Community Regulations, Service Specific Terms – Telco, Service Specific Terms – AI Chatbot, Getcontact Second Phone Number Service Agreement.

You can access our Code of Conduct through the Getcontact Community Regulations.

Indemnification

You indemnify us and hold us harmless and/or reimburse us for all damages, losses and costs (including, but not limited to, reasonable legal fees and costs) related to all third party claims, charges, and investigations, caused by (1) your failure to comply with our Terms (including but not limited to General Terms, Getcontact Community Regulations, Service Specific Terms – Telco, Service Specific Terms – AI Chatbot,  Getcontact Second Phone Number Service Agreement), and Privacy Policy , as well as any infringement of another person’s or entity’s rights or applicable laws .; (2) the content you submit or use within the scope of our Services; (3) any activity in which you engage on or through the Services and (4) any misrepresentation made by you. You will cooperate as fully as required by us in the defence or settlement of any claim. Getcontact reserves the right to seek reimbursement from you in the event of a loss to Getcontact.

You agree to indemnify and hold Getcontact, and its subsidiaries, affiliates, officers, agents or other partners, and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of content, data, or information you submit, contribute, post to or transmit to or through the Services and your use of or connection to same, your violation of the Terms of Use, or your violation of any rights of another person or entity. You agree that you are solely responsible for all such claims, costs and damages and that you will immediately indemnify Getcontact and other relevant persons/institutions in cash and lump sum and/or compensate Getcontact and/or other relevant persons/institutions for any and all damages in the event of any liability or damage arising from the above-mentioned due to such breaches without any claim.

Disclaimer of Warranties

EXCEPT AS EXPRESSLY PROVIDED OTHERWISE IN A WRITTEN AGREEMENT BETWEEN YOU AND GETCONTACT, OUR SERVICES ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, GETCONTACT DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES, FITNESS FOR A PARTICULAR PURPOSE, DATA ACCURACY, TITLE, QUIET ENJOYMENT OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, GETCONTACT DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN OR AVAILABLE ON, IN OR THROUGH THE GETCONTACT MOBILE APPLICATION AND OR ANY SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE GETCONTACT MOBILE APPLICATION OR SERVICES OR THE SERVERS THAT MAKE SUCH AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. GETCONTACT DOES NOT GUARANTEE THAT IT CAN PROVIDE SERVICES EVERYWHERE OR WORK WITH EVERY TELECOM NETWORK; IT IS YOUR RESPONSIBILITY TO PERFORM THIS CHECK WHEN PURCHASING THE SERVICE. GETCONTACT DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SERVICES IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. ALTHOUGH GETCONTACT MAKES EFFORTS TO PREVENT PERSONALLY IDENTIFIABLE INFORMATION FROM BEING DISCLOSED, GETCONTACT MAKES NO WARRANTY FOR OTHER USERS WHO SUBMIT CONTACT INFORMATION FOR YOU AND OTHERS.AS PART OF THE CONTACT SHARING ASPECT OF OUR SERVICES, WE MAY PROVIDE SELECTED PERSONAL PROFILE INFORMATION WHICH MAY BE VIEWABLE TO OTHER USERS OR MEMBERS IN OUR DIRECTORY. APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. WITHOUT LIMITATION OF THE FOREGOING, YOU ACKNOWLEDGE THAT AS A SERVICE, WE MAY INCLUDE LINKS TO OTHER THIRD PARTIES AND THAT GETCONTACT HAS NO CONTROL OVER, AND MAKES NO REPRESENTATIONS OF ANY KIND WHATSOEVER, REGARDING THE CONTENT OR CONDUCT OF SUCH THIRD PARTIES AND YOU HEREBY IRREVOCABLY WAIVE ANY CLAIM AGAINST US RELATED TO THIRD PARTIES.

Limitation of Liability

NOTHING IN THESE TERMS OF USE EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY ARISING FROM OUR NEGLIGENCE, OR OUR FRAUD OR FRAUDULENT MISREPRESENTATION, OR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY ENGLISH LAW. 

TO THE EXTENT PERMITTED BY LAW, WE EXCLUDE ALL CONDITIONS, WARRANTIES, REPRESENTATIONS OR OTHER TERMS WHICH MAY APPLY TO OUR SERVICES OR ANY CONTENT ON IT FROM OUR LIABILITY, WHETHER EXPRESS OR IMPLIED.

WE WILL NOT BE LIABLE FOR ANY TORTS, MATERIAL OR IMMATERIAL LOSSES OR DAMAGES, BREACH OF LEGAL OBLIGATIONS, OR FOR THE USE OR INABILITY TO USE GETCONTACT SERVICES, EVEN IF FORESEEABLE, INCLUDING NEGLIGENCE, BY ANY OF OUR USERS.

Misuse of the Getcontact Services

Getcontact along with its respective partners and affiliates reserve the right to investigate suspected violations of our Terms and may seek to gather information from the user who is suspected of violation, and from any other user. We will collect and use any such information in accordance with our Privacy Policy.

In its sole discretion, Getcontact may restrict, suspend, or terminate the account of any User who abuses or misuses the Services. Misuse for example may include, without limitation, creating multiple or false accounts; infringing any intellectual property rights, violating any aspect of the Terms of Service (including Getcontact Code of Conduct, Getcontact Community Regulations, Privacy Policy, Service Specific Terms – Telco, Service Specific Terms – AI Chatbot,  Getcontact Second Phone Number Service Agreement), Privacy Policy or Code of Conduct, or any other behaviour that Getcontact, in its sole discretion, deems inappropriate.

BY ACCEPTING OUR TERMS OF USE, YOU WAIVE, REIMBURSE AND HOLD HARMLESS GETCONTACT, ITS RESPECTIVE PARTNERS AND AFFILIATES FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY GETCONTACT DURING OR AS A RESULT OF ITS INVESTIGATIONS AND/OR FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER GETCONTACT OR LAW ENFORCEMENT AUTHORITIES.

General Terms

1. Terms of use 

1.1 Please read these General Terms carefully before you start to use our Services. 

1.2 By using our Services, you confirm that you accept our Terms and that you agree to comply with them. 

1.3 If you do not agree to these terms of use, please do not install or register your profile with the Getcontact mobile application.

2. Other applicable terms 

2.1 Your use of the Getcontact Services is subject to these terms in their entirety and by using our Services you agree to be bound by them. 

2.2 You need to register with us to fully access our Services and provide as a minimum your real name, e-mail address, and mobile number. The details provided by you on registration or changed at any later time must be correct and complete. 

2.3 Our use of your personal information is governed by our Privacy Policy found here.

3. Severability 

3.1 Each of the provisions of these Terms are distinct and severable from the others. If at any time one or more of those provisions is or become invalid, the validity of the remaining provisions will not be affected or impaired in any way.

3.2 We may agree to amend these Terms of use in order to ensure the terms are valid, lawful and enforceable. 

4. Information about us 

4.1 We are a company registered in Avenida do Infante, no. 50, 9004-521 Funchal (São Pedro) Madeira, Portugal.

5. Changes to these terms 

5.1 We may revise these Terms at any time by amending this page. 

5.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you.  

6. Accuracy of our Services

6.1 We cannot guarantee that our Services, or any content on it, will be free from errors or omissions. 

7. Accessing our Services

7.1 Our mobile application with the standard functionality is currently made available free of charge unless Premium Services are opted into. 

7.2 Accessing our Services on mobile applications may use some of the data allowance available on the data package to which you have subscribed with your mobile network operator as the case may be. Out-of-country usage may in any event lead to significantly higher costs than regular usage, and you are solely responsible for keeping yourself informed and paying for possible roaming and other applicable charges levied by your mobile network operator.

7.3 We do not guarantee that our Services will always be available or be uninterrupted. 

7.4 You are responsible for making all arrangements necessary for you to have access to our Services. 

7.5 We may limit the location(s) from which you can access our Services, and some features and functionality on our Services may not be available to some users or in a particular geographic area. If you choose to access our Services from a prohibited jurisdiction, you do so at your own risk.

8. Intellectual property rights 

8.1 For the purposes of these Terms, "Intellectual Property Rights" means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, semi-conductor topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world.

8.2 Our Services are protected by copyright laws and international copyright treaties, as well as other intellectual property laws.

8.3 Our trademarks may not be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among customers, or in any manner that has a detrimental effect on Getcontact. All other trademarks not owned by Getcontact that may appear on our Services are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

8.4 As a condition of your access to and use of the Services, you agree not to use the Services to infringe on any intellectual property rights. We reserve the right, with or without notice, at any time and in our sole discretion to block access to and/or terminate the accounts of any user who infringes or is alleged to infringe any copyrights or other intellectual property rights.

9. Viruses 

9.1 We do not guarantee that our site is/will be secure or free from bugs or viruses. 

9.2 You are responsible for configuring your mobile device in order to access our Services. You should ensure your mobile device is adequately protected with suitably updated virus protection software.  

10. Third party links

10.1 Where our Services may contain links to other sites and resources provided by third parties/institutions, these links are provided for your information only.

10.2 We have no control over the contents of those third-party sites or resources.

11. Applicable law and Jurisdiction

11.1 The Terms, including any disputes or claims arising out of or in connection with it, its subject matter, or its formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.

11.2 You and we mutuallyagree that, in the event of any disputes arising from these Terms, the courts of England and Wales shall have non-exclusive jurisdiction.

12. Accessing our Terms in different languages

12.1 We provide our Services globally; additional Terms of Services may apply to Users in different jurisdictions and where possible we do our best to offer localised Terms for your territory.  Please check for our Terms in other languages on our site or in application if available. If no service-specific terms have been published for your region, you may rely on our English version of the .

13. Contact us 

To contact us, please email support@getcontact.com